Perhaps our worst problem tho was transportation. The lack of housekeepers means they don’t clean rooms or switch out towels unless you call, the room and water temperature were very inconsistent. The bartenders were incredibly slow and unhelpful and their manager seemed to be more concerned with his employee wearing a nose ring than having his employees get anyone a drink. It seems like no one in the entire place has an answer for anything and no one answers a phone for anything.

Aside from that the service was absolutely horrendous. Sullivan County Partnership President Mark Baez said gambling is only one of the many activities and amenities the county and region has to offer to give people a reason to come to the Catskills.David, the man who brought our bags to the room, was excellent as was the staff at the steakhouse. Thompson Town Supervisor Bill Rieber said while competition can be “scary,” he is confident Resorts World can handle it. “What we are able to do is really provide unique experiences for all different types of gaming and entertainment guests, and we have positioned all of our properties in New York to provide a very, very different experience, and that was done on purpose, both geographically and with the amenities on the properties,” she said.Īssemblywoman Aileen Gunther (D, Forestburgh), meanwhile, said she will fight the proposals for the City of New York.

Resorts World Vice President Megan Taylor said they are not concerned because of the diversity of what their venues have to offer. Others are not worried, like the leadership of Resorts World that has pumped millions into redeveloping the Monster Golf Course and other projects in the Sullivan County facility. THOMPSON – There is concern among some that if three casinos are approved in the City of New York, they could siphon off business from Resorts World Catskills in the Town of Thompson.

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